Wednesday 29 November 2023
Individual store hours vary. We recommend contacting the store you wish to visit when planning your trip. Majors, supermarkets, cinemas, entertainment and dining venues trade outside the centre's core hours.
|Wednesday||9:00am to 6:00pm|
|Thursday||9:00am to 9:00pm|
|Friday||9:00am to 6:00pm|
|Saturday||9:00am to 6:00pm|
|Sunday||10:00am to 5:00pm|
|Monday||9:00am to 6:00pm|
|Tuesday||9:00am to 6:00pm|
Driving / Parking
Top Ryde City has five car park entries, four exits, as well as ample disabled and parking with pram spaces. The car park allows a maximum height of 2.2m. If your vehicle is higher than 2.2m, please contact our Security Team who may be able to suggest an alternative. The Security Team can be reached at: 1300 079 577. Park assist lighting is also available throughout the Top Ryde City car park, making it simple to locate vacant parking spaces.
Arriving by Bus
Top Ryde City is serviced by Sydney Buses as well as the City of Ryde Shop Ryder free shuttle bus service. The following Sydney bus routes service the centre:
Devlin Street: 458, 459, 410 and Olympic Park buses
Blaxland Road: City M52, City 501
Blaxland Road near Royal Hotel: 501, 515, 518, M52
Church Street: 507, 534, 410
The taxi rank for Top Ryde City is located on Pope Street, adjacent to Piazza Dining and near the intersection of Smith Street.
Shop Ryder Shuttle Bus
The Shop Ryder is a free shuttle bus service. The service operates from Wednesday to Saturday from 8:30am – 2:00pm. Customers can catch the buses from any of the designated Shop Ryder bus stops or from any STA bus stop along the route. View the Shop Ryder timetable here. The buses have been specially modified to assist the elderly and those who require wheelchairs. If you use a wheelchair, it is essential that you book your place the day before you intend to travel by calling 1300 850 820.
Bike racks are located near the taxi rank on Pope Street, and the corner of Devlin Street and Blaxland Road (near the bus stops).
Pedestrian bridges are located at the northern and southern ends of Devlin Street, providing all-weather access to Top Ryde City customers. Serviced by both stairs and large lifts, pedestrians and cyclists alike are able utilise these bridges.
Children's Play Areas
The centre has three unique children’s play areas, with two conveniently located on Level L1 and an additional one on Level LG1. The Level L1 play areas are located near Toymate with one designed for 0-2 year olds, and the other for 3-12 year olds. The Level LG1 play area and activation zone is located in the Food Court. These facilities are free of charge, require parental supervision at all times and have strict COVID protocols in place.
Restrooms are strategically and centrally located throughout the centre and on each level for maximum accessibility and convenience.
Should you happen to misplace your belongings during your visit, please visit the Information Centre, located on Level LG1, where our Information Team will be able to assist.
As a family-friendly shopping destination, we pride ourselves on our exceptional parent’s rooms. For your convenience, we have one located adjacent to the restrooms on each level. All parent rooms include a kitchenette (inclusive of microwave), private feeding rooms, change tables, children’s toilets and enclosed play areas.
Information & Customer Service
The friendly Information Team are available during trade hours to assist you with directions, store information, mobility equipment, lost property, gift card purchases and more. The Information Centre is located on Level LG1 near the Food Court and is staffed during the following hours:
Mon – Sat: 9:00am – 6:00pm
Sun: 10:00am – 5:00pm
Touch screen centre directories are located on every level of the centre to assist customers in finding the location of their favourite stores or services. If you would prefer a printed store directory and store listing, please visit the Information Centre for a brochure.
Electric Scooters, Wheelchairs & Mobility Walkers are available for hire from the Information Centre, located on Level LG1. It is advised that you either call the Customer Service staff by telephone at 02 9808 8816 or email firstname.lastname@example.org prior to your arrival to ensure availability, especially during peak periods.
Kiddy Cruisers are available for hire from the Information Centre, located on Level LG1, for children aged 1-5 years old. The cost of hire ranges from $6.00 – $8.50 per hour. Please note that height restrictions are in place for this equipment.
NRMA Meeting Point
NRMA meeting points are located near the following shopping centre lobby entrances: Level B1 North (Orange Level); Level B2 North (Pink Level) and Level L2 South (Red Level).
Top Ryde City shopping trolleys have been fitted with a sensor locking system to avoid street pollution in and around the City of Ryde. If you plan to access the centre by foot, be sure you plan ahead and have an alternate method for carrying your shopping home as required.